About MK Aesthetics
At MK Aesthetics, our mission is to empower both men and women to feel confident in their skin at any age. We aim to be a premier med-spa, known for our exceptional team of providers, top-tier customer service, and results-driven treatments.
We live by our core values:
- Be a Team Player
- Desire to Grow
- Act with Integrity
- Go Above and Beyond for Our Customers
- Have Fun
If you’re passionate about helping people feel beautiful inside and out and want to grow with a supportive, high-performing team, we’d love to meet you.
Position Summary
The Medical Assistant / Client Care Coordinator hybrid role is a dynamic, client-facing position that bridges clinical support and front office operations. You’ll support both the treatment team and client experience, ensuring clients receive seamless, high-touch service from check-in to checkout, and exceptional care throughout every clinical touchpoint.
This is the perfect role for someone who thrives in a fast-paced, service-oriented environment, enjoys working collaboratively, and is passionate about aesthetics, wellness, and personal development. Full-time, flexible schedule availability is preferred, however, we are willing to consider part-time for the right candidate/s.
Key Responsibilities
Clinical Support (Medical Assistant Duties)
- Assist providers during non-invasive procedures and cosmetic injectable treatments
- Draw blood and administer wellness injections, as needed
- Prepare and restock treatment rooms with necessary supplies
- Sanitize and reset rooms between clients according to OSHA and infection control standards
- Apply topical numbing agents under provider direction
- Take and upload pre- and post-treatment photos to EMR
- Update client medical history and ensure accurate documentation
- Deliver clear, compassionate post-procedure instructions and reiterate providers recommendations of homecare product education that supports the maintenance and results of their treatment
- Monitor inventory and maintain clinical supplies, emergency kits, and sterilization protocols
Client Coordination (Front Desk Duties)
- Greet clients warmly and professionally, setting the tone for their visit
- Manage check-in and check-out processes with accuracy and hospitality
- Schedule appointments, consultations, and follow-ups
- Guide clients through treatment options, loyalty programs (e.g., Alle, Aspire), and promotions
- Respond to phone, text, and email inquiries in a timely, professional manner
- Support front office marketing efforts, including social media content and client communications
- Package and ship online orders; assist with inventory and retail tracking
What Success Looks Like
- Treatment rooms are always procedure-ready, clean, and well-stocked
- Clients consistently report high satisfaction with their experience
- Clinical documentation and post-care communication are timely and accurate
- Appointment schedule runs efficiently with minimal errors
- Team members feel supported; providers can focus on delivering care
- You embody MK Aesthetics’ values in your interactions and decisions
Who You Are
- A team player who communicates clearly and supports others
- A professional who acts with integrity and maintains client confidentiality
- A friendly, upbeat individual who knows how to have fun while getting things done
- Someone with a strong desire to grow, learn, and take initiative
- Detail-oriented, organized, and comfortable with multitasking in a fast-paced setting
- Passionate about aesthetics, skincare, and client wellness
Required Skills & Qualifications
- Medical Assistant, associate degree or diploma in medical assisting required
- CPR & First Aid certification required
- 1+ year experience in an aesthetic, dermatology, or med-spa environment required
- Strong verbal and written communication skills
- Comfortable using EMR systems, and Microsoft 365 and social media platform experience preferred
- Knowledge of HIPAA, OSHA, and clinical safety protocols
- Ability to lift 15 pounds and stand/walk for extended periods
Why Join MK Aesthetics?
- Be part of a mission-driven team that truly makes a difference in people’s lives
- Work alongside providers and colleagues who value collaboration and excellence
- Enjoy opportunities for continuing education, growth, and career advancement
- Have fun while delivering world-class client experiences
Ready to Apply?
If you’re excited about our mission and feel aligned with our values, we invite you to apply today. Email your resume and video introduction to hello@mkaesthetic.com.
