About Us:
Resiliency Mind+Body Medicine is a physician-led, insurance-based integrative psychiatry clinic providing advanced and compassionate care through innovative treatments like Deep TMS, IV and intramuscular ketamine, Spravato, aesthetics, and personalized medication management. Our team is committed to making evidence-based mental health care more accessible, more holistic, and more effective.
Position Summary:
We’re seeking a dynamic, self-motivated Business Development Representative to help grow our clinic’s visibility, nurture strategic referral relationships, and convert inbound interest into patients who get the life-changing care they deserve.
Responsibilities:
Manage inbound leads through our CRM system. Follow up via calls, texts, and emails to educate potential clients on our treatment services (TMS, ketamine, aesthetics, and psychiatry), qualify interest, and schedule initial consultations.
- Marketing & Client Education:
Serve as a knowledgeable first point of contact for prospective patients and families. Provide clear, compassionate education on our services and treatment approach.
- Referral Outreach: Develop and maintain a strong referral pipeline by:
- Sending outreach letters and making phone calls to local therapists, IOPs, physicians, and other healthcare providers
- Coordinating weekly in-person visits to referring offices and programs
- Scheduling and helping host meet-and-greets, lunch-and-learns, and provider introductions with our double board-certified psychiatrist and clinic leadership team
- Cold Outreach Requirement:
This role requires proactive cold outreach, including:
- Daily phone-based cold/warm lead calling to prospective patients, referring providers, and community programs
- Weekly in-person drop-ins to local clinics, therapy offices, IOPs, wellness centers, and medical groups to introduce our services and establish referral relationships.
- Strategic Growth Support:
Collaborate with the leadership and marketing team to execute campaigns, track outreach performance, and identify new referral and growth opportunities in Orange County and surrounding regions.
Who You Are:
- Organized, personable, and proactive — you thrive on relationship-building
- Excellent verbal and written communication skills
- Comfortable learning and speaking about clinical services via phone, text, email and in person
- Driven to make a real difference in the lives of patients through mission-driven work
- Experience with CRM tools and phone-based lead conversion is a plus
- Prior experience in healthcare, mental health, or medspa outreach is highly valued
- Bachelor's Degree required
Position Details:
- Location: Hybrid – on-site administrative work plus 1 off-site outreach day/week
- Schedule: Full-time, M-F, 830a-5p
- Compensation: Competitive hourly pay + performance-based bonus
- Benefits: Health insurance, PTO, training opportunities, and more
How to Apply:
Submit your resume and a brief cover letter explaining why you’re passionate about mental health and why you’d be a great fit for our clinic.
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Supplemental Pay:
- Performance bonus
- Work Location: In person