Medical Spa Receptionist

Together Women's Health • Part-time • Roseville, MI, US • 2d ago

Eastside Skin & Laser Center, a Partner Practice of Together Women’s Health (TWH) has an immediate opportunity for a part Medical Spa Receptionist to join the skincare division of our team!

Spending time in each of our well-established OB/GYN practices -- Rochester, Macomb, and Roseville.

The Medical Spa Receptionist will play an integral part in ensuring that our patients receive the best customer service during their visits.

They are a brand ambassador and is responsible for providing a warm welcome to every patient, every time. This role must provide outstanding customer service to each patient either on the phone or in person.

The Medical Spa Receptionist is also responsible for scheduling future appointments and upselling products/services.

Position Includes

Travel to all three locations throughout the week
Two Saturdays a month required

How you’ll make an impact

Greeting every patient with a smile
Answering the phone
Stocking supplies
Completing and updating patient information with accuracy and efficiency
Complete the check-in/check-out process by assisting the patients with scheduling future appointments at any one of our three locations and collecting payment for services and products
Must have a strong commitment to providing exceptional service and ensuring each clients' encounter with our practice is professional, warm, caring and has met their needs

QUALIFICATIONS

1+ years experience in a salon or spa
Computer/EMR experience
Must be detailed orientated and have the ability to multitask
Strong communication skills both oral and written

Knowledge, Skills, and Other Abilities

Excellent communication skills, and phone etiquette
Professionalism
Ability to maintain attention and accuracy while attending to multiple tasks simultaneously Typing skills
Effective listening skills
High school diploma or general education degree (GED)

WHAT’S IN IT FOR YOU?

As a part-time team member, you will have access to benefits to include; Retirement Plan with a generous company match, Paid Time Off (because we work hard and play hard), and Holiday Pay.

WHY TOGETHER WOMEN’S HEALTH (TWH)?

Because we do things a bit differently here. We’re a rapidly growing network of OBGYN practices, and while it’s important to know what we are, it’s more important to know what drives us - our mission to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day! TWH is a place where careers thrive for those who believe the right team can achieve anything.

Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.