The office of Dr. Umbareen Mahmood, a boutique cosmetic surgery practice on the Upper East Side, is seeking a dedicated, polished, and motivated Front Desk Patient Coordinator.
The ideal candidate must be polished and committed to providing patients the best white glove
experience. In our close-knit practice, patients truly feel they are with friends. We are seeking
someone who is passionate about helping others and continuing to evolve with the practice.
The ideal candidate is able to multitask, manage situations appropriately, work well in a team,
be organized, ask for help when needed, and be proactive.
The ideal candidate must have experience in aesthetics or high-end customer service experience. The ideal candidate has experience in sales and social media and is motivated to help the practice evolve and continue to grow.
Responsibilities include:
-Answering phone calls with a professional and enthusiastic approach
-Responding to patient leads/inquiries appropriately and in a timely manner
-Scheduling patient appointments and maintaining the weekly schedule
-Greet patients upon arrival and directing them to room
-Checking patients out
-Working with the office manager to ensure patients are taken care of and the office is running
smoothly
-Increasing sales by educating patients on skin care, nonsurgical treatments (injectables, peels,
lasers, etc)
-Assist with social media in office
This is a boutique high end plastic surgery office and the ideal candidate must have high-end
customer service experience. Dermatology/plastic surgery/med spa experience is not required
but would be a significant advantage.
Job Type:
Compensation:
Benefits:
-Employee discount
-Health insurance
-On-the-job training
-Opportunities for advancement
-Paid orientation
-Paid sick time
-Paid time off
-Paid training
Medical Specialty:
-Plastic Surgery
Schedule:
-Monday to Friday
-No weekends
Ability to commute/relocate:
-New York, NY 10022: Reliably commute or planning to relocate before starting work
(Required)
Education:
-High school or equivalent (Required)
Experience:
-Customer service: 2 years (Required)
-Medical terminology: 1 year (Preferred)
-Computer skills: 1 year (Required)
