Are you a natural leader with a passion for creating exceptional client experiences? Our exclusive boutique spa is seeking a dynamic professional to join our team as a Front Desk Coordinator. This role combines hospitality excellence with team leadership to ensure our clients receive an unparalleled spa experience.
Position Overview
- Part-time (32 hours/week)
- Weekday schedule
- Year-round position
- Competitive compensation
Key Leadership Responsibilities
- Lead and mentor our talented team of massage therapists and estheticians
- Make independent decisions to optimize daily operations
- Develop and implement strategies to enhance client experience
- Manage social media presence and digital marketing initiatives
Essential Qualifications
- Proven experience in team management, preferably in a spa or wellness setting
- Strong proficiency in business software and social media marketing
- Demonstrated track record of exceptional customer service
- Self-motivated with excellent decision-making abilities
- Professional appearance and positive demeanor
- Superior communication and interpersonal skills
Daily Operations
- Ensure seamless client scheduling and communication
- Maintain a welcoming and luxurious spa environment
- Process transactions accurately and efficiently
- Respond promptly to client inquiries across all channels
- Collaborate with team members to deliver exceptional service
The Ideal Candidate
You're a natural people person who thrives in a luxury service environment. Your leadership style inspires excellence, and you have a keen eye for detail. Most importantly, you're passionate about creating memorable experiences for our discerning clientele. A successful person in this position has a growth potential to become a spa operations manager.
Previous spa or salon experience is highly valued. Join our professional, customer-centric team and help us continue delivering excellence in wellness and beauty services.
Qualified candidates please submit your resume to [contact information].
We look forward to meeting motivated professionals who share our commitment to exceptional service and team excellence.
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 32 per week
Benefits:
Shift:
Ability to Commute:
- Lake Zurich, IL 60047 (Required)
Work Location: In person
