Company Description

The Method Plastic Surgery is a boutique surgical center and med spa located in Miami, FL, where innovation meets personalized care. With a focus on enhancing natural beauty and confidence, our expert team utilizes top-of-the-line technology and advanced techniques to deliver exceptional results through both surgical and non-surgical treatments. Every step of the client's journey at The Method is customized to ensure safety, comfort, and satisfaction.

Role Description

This is a full-time, on-site role for a Surgical Sales Coordinator at The Method Plastic Surgery in Miami, FL. The Surgical Sales Coordinator is responsible for driving consultations through strategic lead management, converting leads into bookings, and maintaining a high standard of customer service. This role plays a key part in achieving monthly sales benchmarks and ensuring a seamless client experience from inquiry to surgery.

Responsibilities

Manage and follow up on all inbound and outbound leads with urgency and professionalism
Convert consultations into booked surgical procedures to meet and exceed monthly sales goals
Track and report on lead conversion rates and other sales KPIs
Provide personalized guidance and support to clients throughout their surgical journey
Coordinate effectively with clinical, administrative, and marketing teams to ensure a seamless experience
Maintain detailed records of client interactions, sales progress, and pipeline activity
Deliver exceptional customer service and serve as a trusted advisor to prospective patients

Qualifications

Proven experience in sales coordination, sales operations, and meeting revenue targets
Strong background in customer service and communication
Ability to build lasting relationships and inspire client confidence
Excellent organizational and time-management skills
Experience in plastic or cosmetic surgery required
Experience in cosmetic non-invasive procedures is a plus
Bachelor's degree or equivalent experience
Bilingual (English and Spanish)

The Method Plastic Surgery

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Surgical sales coordinator