Now Hiring: Experienced Spa Manager & Lead Esthetician

Location: Glow Up Studio | Inwood Village, Dallas, TX | Full-Time

Glow Up Studio is the top-rated Facial Spa and Lash & Brow Bar in Dallas—serving thousands of loyal guests with facials, metabolic peels, lash extensions and lifts, brow laminations, and more. We’re a woman-owned, independent beauty boutique where artistry meets purpose—and every guest experience is tailored with care. We help our clients feel confident and beautiful at every age and stage. And we empower our team to do their best work, grow professionally, and truly love what they do.

Who we are looking for

Are you an experienced Spa/Salon Manager with a strong Esthetician background ready to take charge of a growing beauty concept? Glow Up Studio is looking for a seasoned Studio Manager and Esthetician to lead our team, manage day-to-day operations, and perform advanced facial & beauty services 2 days per week.

This hybrid role is perfect for someone who loves coaching a team, driving results, and delivering elevated skincare and beauty transformation experiences.

You're a great fit if….

You're the kind of person who makes people feel taken care of — whether you’re answering the phone, helping a guest, or leading a team huddle.
You love the art of the upgrade — you’re naturally great at suggesting the right add-on or product, and you’re excited to coach others to do the same.
Details matter to you — from checking schedules to setting the vibe of the studio, you take pride in making sure nothing slips through the cracks.
You keep calm when it’s busy, handle curveballs with grace, and don’t wait to be asked — you just get it done.
You know how to lead with kindness and clarity — whether you’re giving feedback, handling a guest concern, or keeping the energy up during a long day.
Your team can count on you — you show up on time, communicate well, and you’re all about collaboration — not competition.
You’re curious, coachable, and motivated to help both the business and your teammates grow.
You have a way with words — whether it’s chatting with a guest or sending a clear, friendly message to the team, communication is your strength.
You’ve worked in a busy spa, salon, or hospitality setting before — and you’re familiar with the pace, the bookings, and the expectations.
You’re tech-savvy, love a good Google Sheet, and can navigate booking platforms without breaking a sweat (Zenoti experience is a plus!).
Have consistent attendance, punctuality, and weekend availability (this is a leadership role — your presence matters!).
You don’t just talk about high standards — you live them, and you expect the same from your team.

KEY RESPONSIBILITIES

Leadership & Team Management

Lead daily operations across Front of House (FOH) and Back of House (BOH), ensuring a smooth, professional, and joyful guest experience.
Lead by example with a calm, confident, and coaching-forward approach.
Strategically steer and achieve financial objectives by vigilantly tracking revenue, expenses, and profitability in alignment with an annual budget.
Employ data and metrics analysis to craft efficient work schedules, ensuring optimal coverage and resource utilization while adhering to contractually obligated operating hours.
Coach, mentor, and support a high-performing team of Estheticians, Lash and Brow Stylists and front desk Guest Relations Associates.
Foster strong team cohesion through open communication, collaboration, and clarity of expectations.
Own and manage staffing, scheduling, training, and inventory coordination.
Manage hiring, onboarding, and ongoing performance development through Key Performance Metrics (KPIs).
Collaborate with Ownership on growth strategies, marketing initiatives, and process improvements.
Collaborate with our Marketing Manager on all social media and other digital marketing initiatives.
Utilize performance data and daily goal guides to align the team toward shared business outcomes.
Diligently oversee licensing board rules and regulations within the studio, upholding stringent regulatory compliance.

Hands-On Services, Training & Protocol Leadership

Perform expert-level facials, peels, advanced skincare services (e.g. microdermabrasion, microchanneling, etc.), lash lifts, and brow laminations two days per week. (Lash Extensions experience is a bonus (minimum 3 years preferred), but not required.)
Lead training of new estheticians in facials, peels, and advanced skincare in alignment with Glow Up Studio protocols. (Lash and brow training is a plus, but not required.)
Provide structured onboarding, hands-on coaching, and protocol refreshers to ensure consistent service excellence.
Support new service rollouts, test and refine protocols, and identify opportunities for improvement.
Provide backup coverage when needed to maintain service flow and guest satisfaction.

Operations & Guest Experience

Ensure consistent alignment with Glow Up Studio’s guest journey standards — from welcome to rebooking.
Personally model and uphold Glow Up Studio’s customer service standards — warm, professional, and prompt.
Ensure retail readiness, cleanliness, and supply organization.
Maintain a safe, welcoming environment that exceeds health and hygiene standards.
Monitor client feedback and team performance data to inform decisions and resolve issues proactively.
Uphold brand standards and help cultivate a vibrant, guest-centered studio culture.
Collaborate seamlessly with our retail team to guarantee product availability through effective merchandising and proficient inventory management.

REQUIRED QUALIFICATIONS

7-10+ years of experience in the beauty, spa/salon/MedSpa industry, including at least 3 years of studio/salon/retail management experience.
Licensed Esthetician (TX) or Licensed Cosmetologist (TX).
Highly skilled in facials and advanced skincare (e.g. peels, microderm, dermaplaning). Lash Extensions would be a bonus as long as you have 3 years of lashing experience, but is not required.
Proven track record managing teams, creating advanced skill based schedules, and high-volume client flow.
Polished, professional communication and presence.

BONUS QUALIFICATIONS

3+ yrs of Lash Extensions experience, preferred Senior/Master Level.
Training experience from within a Spa/Salon or school.
Familiarity with Zenoti or similar booking/POS platforms.

COMPENSATION, PERKS, GROWTH & SCHEDULE

Excellent hourly rate, commission, tips and bonuses.
Free & discounted services.
30% Employee Discount on Retail products.
Continual education and paid training days.
Health, dental & vision benefits.
Paid time off + birthday.
Schedule will require working during weekend days and some evenings.

CAREER GROWTH & CULTURE

Glow Up Studio supports your professional journey with mentorship, continuing education, and potential promotions into a multi–studio leadership role as we expand in DFW. This role is part of a leadership pathway and ideal for someone who wants to help shape the future of beauty studio operations.

STUDIO INFO

Website: www.GlowUpStudio.com
Instagram: @GlowUpStudioUSA
Location: Inwood Village, Dallas, TX (Lovers & Inwood)
Google Rating: 4.8 Stars, with hundreds of glowing reviews

TO APPLY

Submit your resume, a short intro about why you're the perfect fit, and any relevant portfolio materials. We can’t wait to meet you.

Glow Up Studio

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Spa Manager & Lead Esthetician