Front Desk Coordinator - Austin, TX - Avery Ranch

You’ve just discovered your career happy place.

At Finley’s Barbershop, our mission is to help our clients relax, look great and feel confident. We do this by hiring the most highly skilled stylists and barbers who build authentic connections with everyone who walks through our doors.

We believe that work should be more than just a job—it should be an environment where collaboration and camaraderie thrive. Our team is built on strong relationships, where colleagues support one another and celebrate each other’s successes. We’re passionate about what we do, and our employees love coming to work because of the positive energy and the supportive community we've created.

If you're looking for a place where you can grow, connect with amazing people, and be part of a team that values respect and collaboration, we want to meet you! We aim to be the best place for you to build your career – step up and accept your position at Finley’s!

Why join our team?:

At Finley’s, we believe in taking care of our team just as much as we do our clients. Here’s what you can look forward to when you join us:

Career Growth – Advance your career with ample opportunities to grow
Earn More – Competitive Retail and Membership Sale Commissions
Comprehensive Benefits – Health, Dental, Vision, Short- & Long-Term Disability, and Life Insurance after just 60 days*
401K with Match– Secure your future with a solid retirement plan
Paid Time Off – Start accruing PTO on day 1, with up to 40hours per year
Wellness Perks – Discounted gym and med-spa benefits to enhance your wellness and self-care
Exclusive Employee Discounts – Save on the services and products you love
Employee Assistance Program – Support when you need it most
Appointment-based Booking (online/app/front desk)
Available for Full-Time stylists/barbers

Our Values:

Team First – We believe in a ‘we over me’ mindset, and in every shop, each team member supports connection, contribution, and collective growth culture.
Always Sharpening – At Finley’s, we believe growth is a mindset. We stay curious, seek feedback, and embrace coaching as a tool to get better every day. With open minds and passionate hearts, we level up our craft, our service, and ourselves.
Above the Cut Professionalism – At Finley’s professionalism means showing up sharp, confident, and true to who you are. Our barbers and stylists bring expert skill, speak with respect, and carry themselves with discipline and pride—all while letting their individuality shine. Professionalism is evident in every interaction, creating an experience that’s polished, personal, and consistently exceptional.
Genuine Hospitality – We listen to our clients to create memorable experiences, greet every client by name to foster genuine connection, and maintain a relaxed presence that makes our clients feel at ease.

Job Responsibilities:

Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued
Book appointments and manage the shop’s calendar effectively
Managing inbound and outbound calls with excellent phone etiquette
Respond to customer inquiries in a timely and professional manner
Utilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage memberships
Assist with marketing and sales by educating clients on products, services, and promotions

Job Requirements:

Minimum of 2 years of customer service experience
Minimum 18 years of age to serve alcoholic beverages
Excellent client service skills
Professional appearance and demeanor
Ability to work well in a team setting
A positive, and uplifting attitude is a must
Ability to pay attention to detail and work in a fast-paced environment
Excellent communication abilities verbally, over the phone, and in messaging
Must be able to remain calm and professional in stressful situations

Finley's Barber Shop

New Jobs

Front Desk Coordinator - AUS - Avery Ranch